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Delete Your Account

Request permanent deletion of your AnotherGo account and data

Before you proceed, please note: After submitting this request, you will have a 30-day grace period during which you can cancel the deletion by logging into the app. After 30 days, your account and all associated data will be permanently and irreversibly deleted.

What will be deleted

  • Your profile information (name, email, phone number, address)
  • Your order history and transaction records
  • Your saved addresses and preferences
  • Your uploaded photos (profile pictures, product images, documents)
  • Your royalty/loyalty points balance
  • Vendor store profile and product listings (if applicable)
  • Delivery partner profile and verification documents (if applicable)
  • All active sessions will be signed out immediately

What will be retained

  • Anonymized transaction records required for legal/tax compliance
  • Data necessary to fulfill any pending orders (until completed)

Verify your identity

The email address associated with your AnotherGo account

You can also delete your account directly from the app:

Profile → Account Settings → Delete Account

Or email us at support@another-go.com

Deletion Request Submitted

We've received your request. A confirmation email has been sent to .

Your account will be deleted after the 30-day grace period. You can cancel this request at any time by logging into the AnotherGo app.

If you don't receive a confirmation email, please contact
support@another-go.com